Listening as the Leadership skill
Your team is not aligned, and no one is saying what is really going on. The reason usually stays unspoken: people only talk when they know they will be heard. Listening is the most underrated leadership topic. Everyone knows it matters. No one trains it separately. I do, with a validated assessment that shows how you listen: not whether you do, but how.
Uncover your team’s listening patterns
At Listen Consulting, I work with a tool that will open your eyes. I work with assessment, powered by LQ™ Listening Intelligence that will explain how you, and your team listens. With this assessment, your listening will change from an unconscious habit to an intentional skill that is practiced with intention.
Here’s why businesses choose Listen Consulting:
Actionable
My coaching and team training is actionable in your day-to-day life and will become part of who you are. Teams will learn how they show up and how they process information, leading to improved communication.
Human-Centered Approach
I take your needs into account. Every person is unique and has their own interests. I take a human centered approach and provide tools that fit your needs.
Increased Awareness
I make you aware, and help you embed your listening styles in the way you work together. This awareness will create a better world for you and the people around you.
Understand
Understanding your own listening preferences will be at the start of your team’s process to align their communication and decision making.
Recognize
The second part is that you will be able to recognize the listening preferences of others, which will enable groups to communicate more clearly, align faster and reach stronger decisions together.
Adapt
You will be able to adapt to different circumstances and people in real time. Understanding your, and other’s listening preferences, will change how you show up.
Happy Clients
In Business
Successful Mediations
Benefits
LQ™ Listening Intelligence will reveal what’s really happening inside conversations.
The insights your team will get when working with me and the assessment:
Where listening gaps occur
Where communication can improve
How teams actually collaborate
Patterns that affect performance
How conversations influence outcomes
Ready?
Are you curious to hear how listening can transform you as a leader?
Book a free consultation to hear how we can help.
Your Challenge
In your team you feel a disconnect. Meetings take long, no real decisions are made, and everyone leaves the meeting with a different perspective. You can’t seem to change the tides, and the business results are impacted by the way things work.
You want to:
- Get the positive energy back
- Improve the communication
- Understand your team’s struggles
Your Solution
Listen Consulting provides practical insights and coaching on listening intelligence and non-judgmental communication. Through coaching and team workshops, I help you to:
- Listen to, understand, and see your team
- Build trust
- Create true connection with your team
- Implement a listening culture
Your Outcome
Imagine a workplace where people feel empowered, heard and understood and where they deliver with pride.
With Listen Consulting you can:
- Improve employee morale and reduce turnover
- Create a collaborative and positive work environment
- Create an environment focussed on improvement and open communication
- Implement continuous 360 feedback cycles in your team
Packages
Listen & Align is the program I offer for teams. My offer will always be tailored to your needs, and to the situation you face with your team. Together, we will identify the biggest gaps and choose which approach fits best.
1-1 Leadership coaching
As a leader, you have so many things to cover and work on. You want to fix challenges for your team, are in back to back meetings and struggle to find the time to connect with your team. They complain and seem not happy, and your results are dropping.
With my coaching, I help you to navigate your struggles as a leader, especially when the connection with your team is lost.
How we work:
- Initial Consultation: We setup an initial consultation to get to know you and what you are struggling with. We will together define your learning goals based on what you see in your workplace.
- Plan of Approach: After the consultation, we will provide you with a plan of approach on the number of sessions, how, and where we meet. Taking the assessment will be a crucial part of this step.
- Coaching Sessions: The sessions are aimed to coach you on the learning goals we have defined. The sessions will be practical, insightful and will give you food for thought.
- Listen & Align: A practical next step will be that we move into a new part of the program, Listen & Align. In this program, we will look at your team’s listening preferences and how they impact your team’s performance.
Listen & Align
Your team is doing well. People enjoy themselves and the result is good. However, something’s off. It feels like a big pink elephant is wanting to enter the room, or is already there. No one speaks about it and people move on quietly.
At Listen Consulting, I look at listening habits in your team, that shape communication. The habits highlight moments where attention drops, signals are missed, or engagement breaks down.
How we work:
- Initial Consultation: We setup an initial consultation to get to know you and your team and what you are struggling with. We will together define your learning goals.
- Plan of Approach: After the consultation, we will provide you with a plan of approach on the number and content of the sessions, and each individual will take the assessment.
- Team Workshop(s): The sessions are aimed to support you on the learning goals we have defined. The sessions will be practical, insightful and will be a start of implementing a listening culture.
- Follow-Up Support: We provide ongoing support and follow up where necessary, and will plan a check-in after 3 months.
E-Learnings
You have decided to work on yourself as a leader, and want to transform the way you lead. You want to lead by listening, creating connection with your team and make sure they don’t disconnect.
At Listen Consulting, we have created an e-learning program that can be taken as a one-off, or combined with the team workshops or 1:1 coaching.
How it works:
- Initial Consultation: We can setup an initial consultation when you are in doubt if the e-learning program will help you to support your learning goals.
- Plan of Approach: After the consultation, we will provide you with a plan of approach, and create an advice that fits your needs.
- E-learning: The E-learning is accessible for you with a life-time access.
- Follow-Up Support: We provide ongoing support and could, in addition to the E-learnings provide you with 1:1 coaching.
Keynotes
Our mission is to make the world aware about the power of listening. We want to give humanity their listening skills back. And we want to spread the word on listening in different forms, media and a book.
At Listen Consulting, we provide stellar keynotes for companies, governments, schools and healthcare institutions.
How it works:
- Keynote: Our keynote is inspiring, thought provoking and fun to attend. Companies can book a keynote directly.
- Follow up: We provide further support where needed, to implement a listening culture in your organisation.
Want to know more about how active listening can transform you as a leader?
Download our free guide, “How active listening can keep your team connected with each other and with you as a leader” and discover what active listening entails and how you can apply this in your day to day work.
About Susan Braakman
Susan is a trained mediator and certified LQ™ Listening Coach with a drive to support people to listen to each other more. Her dynamic and insightful approach will give insights and will transform people personally and professionally. With an extensive understanding of human nature and a genuine desire to help, Susan guides her clients to unlock their potential and create a future that is free of judgments.
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