Listening As the

Most Understated Leadership Skill

At Listen Consulting we believe that one leadership skill is highly underestimated, and that is listening. Listening is often something that is not thought or trained on, while it is one of the most important skills all leaders should have. We train leaders, and leadership teams to become excellent listeners, give and receive constructive feedback and create a better connection with their team.

Want to know more about how active listening can transform you as a leader?

Download our free guide, “How active listening can keep your team connected with each other and with you as a leader” and discover what active listening entails and how you can apply this in your day to day work.

At Listen Consulting, we believe deep listening is the catalyst for positive change. When leaders truly hear what’s being said – and what isn’t – disagreement becomes raw material for growth. We guide individuals and teams to harness this skill, unlock their potential and achieve extraordinary outcomes.

Our approach is human‑centered, dynamic and empowering. We marry compassionate mediation with strategic listening guidance to turn tension into harmony and build a more productive environment.

Listening

Listening for Leaders

Lead by listening and gain trust from your team, so they feel safe, empowered and understood. Learn how to give and receive constructive feedback and implement a listening culture in your team.

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Mentoring for Individuals

Unlock your leadership potential, navigate workplace challenges, and achieve your career goals.

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Mediation for Businesses

Resolve workplace conflicts, improve team dynamics, and foster a more productive environment.

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Happy Clients

In Business

Successful Mediations

Benefits

of Listen Consulting

Improve the connection with your team

Discover how listening can make a difference in the way you show up

Become an excellent listener in your day to day life

Gain trust with and empower your team

Learn how to implement continuous feedback

Why Susan?

Susan Braakman, the founder of Listen Consulting is a trained mediator and experienced mentor with a drive to help leaders keep their teams together and connected by applying active listening.

Her dynamic and insightful human-centered approach empowers clients to transform challenges into opportunities for growth and create a more harmonious and positive future.

Want to know more?

Contact us today for a free consultation and discover how Listen Consulting can help you achieve extraordinary outcomes.

“Helping you as a leader to connect with your team authentically, without judgments and with full presence. Knowing what your team needs is invaluable.”

Listen Consulting

Vision

A world without judgment, where individuals and groups of people embrace their humanity, by seeing, hearing and truly understanding each other.

Mission

To empower individuals and businesses to listen without judgment, implementing a listening culture, where mutual understanding will lead to harmonious, connected and strong teams.

Purpose

We are committed to spreading the word about the power of listening, and create a world that is safe, supportive and where people understand each other better.

Discover the Art of Listening

Active listening is not just hearing someone. It’s understanding and seeing the other. For who they are, for what they stand for. We train you to develop this skill and teach you how to practise and implement this skill into who you are.We believe listening isn’t just a skill. It’s an art. Listening allows you to:

Hear and understand the people around you

Know what the people need

Assume less about what the other thinks, but knowing it

Know peoples’ drivers, and interests, and therefore you will have less judgments and assumptions

Gain trust from others

People will value you because of the safe space you offer them to speak

Get new perspectives

You will hear more by asking the right questions and learn from these new perspectives

“I believe that listening is one of the most important skills any leader should master. Listening creates connection, trust and psychological safety in the workplace. When you listen as a leader, your people will feel heard and respected, and this is what matters most. The rest will follow.”

Case Studies

Explore real-life examples of how Listen Consulting has helped individuals and businesses navigate conflict, achieve breakthroughs, and create positive change. These case studies showcase the power of our human-centered approach and the transformative impact of our services.

Our Manifesto

At Listen Consulting, we believe in the power of human connection. This human connection is built by listening to each other.

With active listening, people let go of their assumptions and judgments, asking questions and being curious instead.

We are dedicated to building a world where people listen to each other better, where every voice is heard and valued, preventing conflicts from happening.

Our Approach

We believe that listening is one of the most important leadership skills, if not, the most important.

Our approach is human centered, empowering and transformative.

We combine compassionate leadership training with insightful guidance to facilitate leadership development and create a personal transformation.

About Susan Braakman

Susan is a trained mediator and experienced mentor with a drive to support people to listen to each other better. Her dynamic and insightful approach will give insights and will transform people personally and professionally. With an extensive understanding of human nature and a genuine desire to help, Susan guides her clients to unlock their potential and create a future that is free of judgments.

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